System Diagnostics

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Code 6 System Alert

Code 6

Sterilization Temperature Too Low

Support Level
Tier 1 (User Resolvable)
System Analysis

Description

The temperature during the sterilization process did not reach the required level.

This issue may have several causes:

  • A faulty temperature sensor misreading the chamber temperature
  • A leak in the system preventing temperature buildup
  • Limescale in the steam generator, reducing its efficiency
  • A worn-out water pump that fails to supply water properly
  • Or a malfunctioning mainboard that misinterprets sensor data
  • Using distilled water mixed with alcohol or scented additives, which can negatively affect the sterilization process and trigger this code.
  • It’s also possible that poor hose positioning or low water level is interfering with proper operation.

1. Submerge the blue hose

Ensure the blue hose is fully immersed in the proper water. The hose must remain under the surface to allow correct water intake.

2. Check the red hose

Make sure the red hose is not routed vertically along its entire length. A vertical position may create an air trap and disturb proper operation.

Issue persists?

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