System Diagnostics

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Code 11 System Alert

Code 11

Steam Generator Heating Issue

Support Level
Tier 1 (User Resolvable)
System Analysis

Description

The steam generator failed to reach the required operating temperature.

This issue most commonly points to a failure in the steam generator’s heating elements. Other possible causes include:

  • Damaged heating elements (check resistance according to Enbio guidelines)
  • A faulty power supply relay or damaged wiring between the power supply and the generator
  • A failure in the power board (e.g., faulty relay)
  • A malfunctioning mainboard

1. Restart the cycle

Run the program again. In rare cases the issue may result from a temporary power fluctuation.

2. Use a dedicated outlet

Ensure the autoclave is connected directly to a dedicated power outlet, not shared with other devices.

Issue persists?

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